Policies & Procedures including complaints
Patient Participation Group
We encourage and welcome feedback on the services we offer, as this is one of the ways in which we can improve and shape the services that you want both now and in the future. To help us with this, we have set up a virtual patient representative group to that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via e-mail and keep our surveys succinct so it shouldn’t take up too much of your time.
We aim to gather members from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
If you would like to join the PPG, please fill out our online PPG registration form.
Friends and Family Test
We want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
Please complete the form here.
Travel Risk Assessment
Complete our travel risk assessment here.
You can meet our team here
You can find further information here.